Policies

Policies 2018-01-10T11:54:26+00:00

Refunds

Showboat Festival Theatre does not issue refunds.

If we are forced to cancel your scheduled performance, we will happily exchange your tickets or provide you with a credit.

Our Fees

Handling

All ticket orders are subject to an additional $3.00 handling fee. Tickets will be mailed if time permits; otherwise, they will be held for pick up at the box office until showtime.

Exchanges

We will gladly exchange your tickets ($2.50 per ticket) for another Showboat Festival Theatre performance by fax, mail, or in person at least 48 hours before the performance. Simply mark void across your tickets. We require the old tickets returned to the box office in order to pick up your new tickets.

Privacy Policy

If you would prefer not to receive correspondence from us, please contact the box office and request your name be removed from our mailing lists.

Children

Tickets must be purchased for any child attending a performance. Babes in arms are not permitted in the auditorium.

Visit our sister theatre!

LIGHTHOUSE FESTIVAL THEATRE

Port Dover

www.lighthousetheatre.com